New! Swendo Shop has exited beta!
New products, new designs, and enhanced features are now available.
Have questions or need assistance? We're here to help!
Our support team is ready to assist you
At Swendo Shop, we pride ourselves on providing exceptional customer support. Our dedicated team is available to assist you with any questions, concerns, or issues you may have regarding our products, services, or your account.
We understand that your time is valuable, which is why we strive to respond to all inquiries within 24 hours. Whether you're a customer looking for assistance with a purchase or a creator interested in partnering with us, we're here to help you every step of the way.
Choose the most convenient way to reach us
For general inquiries, product support, or partnership opportunities, email us at info@swendoshop.com. Our team typically responds within 24 hours.
For immediate assistance, use our live chat feature available 24/7 through your dashboard. Connect with our support team in real-time for quick answers to your questions.
Follow us on social media for updates, announcements, and community engagement. Our social team monitors all platforms and responds to direct messages.
Chat with our support team directly on WhatsApp for quick assistance. Available during business hours, our WhatsApp support provides a convenient way to get help with your inquiries.
Important details about our support services
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please use the live chat feature for immediate assistance.
Our support team is available Monday through Friday, 09:00 to 18:00 CET. Live chat is available 24/7 for your convenience.
We provide support for account issues, product inquiries, technical assistance, billing questions, and partnership opportunities.
Your privacy is important to us. All communications with our support team are encrypted and handled with the utmost confidentiality.
Find answers to common questions
Explore our products or reach out to our team for personalized assistance.