Swendo Shop

Site Closure Announcement

Our Story

Since 2023, we have had the privilege of serving a community we truly value. From day one, our mission has been simple: deliver high-quality digital products at fair and accessible prices, and build trust with every customer we meet.

Thanks to you, Swendo Shop became more than a platform. It became a project powered by ambition, trust, and a shared belief in digital accessibility. For this, we are deeply grateful.

A New Chapter

After thoughtful consideration, we have made the decision to close Swendo Shop. This was not an easy choice, but it is part of a bigger step forward in our journey.

To every customer who supported us: thank you. Your trust, feedback, and encouragement shaped this experience and helped us grow.

And who knows… we may come back with something bigger someday.

Service & Support

Swendo Shop is now closed and we are no longer offering services. However, we remain available to assist you with any questions or pending matters.

For customers with active services or potential refunds:

  • If your service remains active, you may continue to use it
  • If a refund applies, we will contact you directly by email to process it
  • You do not need to take any action. We will reach out to you individually where necessary.

Any remaining balance on user accounts can be refunded upon request, regardless of the amount. Small balances may not be automatically refunded unless the customer requests it.

Data & Privacy

We respect your privacy and are committed to handling your information responsibly.

Your personal data will be securely retained for up to 1 year solely for legal, financial, and customer-support purposes such as:

  • Completing remaining service obligations
  • Refund & payment verification
  • Legal or regulatory inquiries
  • Accounting and compliance requirements

After this period, assuming no legal or financial obligations remain, your personal data will be permanently and irreversibly deleted.

We do not sell, share, or transfer your personal data to third parties.

Security Notice

The only official email we will use for communication is:

info@swendoshop.com

Thank you for being part of the Swendo Shop community.

Frequently Asked Questions

Will I still be able to log in or create a new account?

No. From the closure date onward, logins, new account creation, and password resets will no longer be available.

Can I still purchase new products or top up balance?

No. New purchases and balance top-ups are permanently disabled.

What happens to my existing subscription or service?

All previously purchased subscriptions and services will continue to work until their original expiration date.

What if my service cannot continue?

If we are unable to provide a service you previously purchased, we will contact you directly to arrange a refund.

Do I need to request a refund?

No. If your order is eligible, we will reach out to you automatically using your registered email.

What happens to my account balance?

Any remaining balance on user accounts can be refunded upon request, regardless of the amount. Small balances may not be automatically refunded unless the customer requests it.

Will my data be deleted?

Yes. Your personal data will be securely stored for up to 1 year for legal and regulatory reasons.

After that period, all personal data will be permanently and irreversibly deleted.

Can I ask to delete my data sooner?

You may request data deletion, however certain financial and transaction records may need to be retained temporarily to comply with legal obligations.

How can I confirm official messages from Swendo Shop?

We will only contact you from this email address:

info@swendoshop.com